At vzxn, we strive to make the shipping process as simple and efficient as possible. All orders are processed and shipped within 1-3 business days from the time of purchase, except for holidays. Orders will take 2 to 5 business days to ship. Orders placed after 2 pm IST will be processed the following business day.
We offer free standard shipping on all orders over ₹1599 within the India. For orders under ₹1599, a flat rate of ₹49 will be charged for standard shipping.
Once your order has been shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.
Returns Policy:
We understand that sometimes, you may need to make a return. We offer returns on all items within 30 days of purchase, provided they are unworn, unwashed, and in their original condition.
However, we offer returns only on size changes. If you received an item that doesn’t fit properly, please contact our customer service team at support@vzxn.shop within 14 days of receiving your order, and we will gladly assist you in processing a size exchange.
Please note that we do not offer refunds, only size exchanges. You will be responsible for the shipping costs associated with returning the item to us, and we will cover the shipping costs of sending the new item to you.
In the event that your item arrives damaged or defective, please contact our customer service team immediately at support@vzxn.shop , and we will work with you to resolve the issue as quickly as possible.
If you have any further questions or concerns about our shipping or returns policies, please do not hesitate to contact us. We are always happy to assist you.